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Terms and Conditions

Pre-booking visit

Canine Retreat is a communal, interactive kennel where the dogs play and hang out together during the day. At night time and nap time they have their own individual units.

To make sure all dogs are able to cope with the social nature of Canine Retreat, we will need to meet new dogs and their owners before making the first booking.   This is an opportunity for you to look round our facilities, meet some of our current guests, and ask any questions you may have.

This is an important process for us all and we ask for your understanding with this.

Consent to Board

At your dog’s first boarding with us we will ask you to sign a consent form.

This form contains the following statements;

The philosophy at Canine Retreat is to offer a communal, interactive play group environment and dog owners are asked to accept the benefits and risks involved.

Canine Retreat will seek veterinary attention and advice should this be necessary for the health and well being of all our guests.

In the event of serious illness and the owner cannot be contacted the veterinarian’s decision will be final. All costs incurred are to be paid by the pet owner.

We are proud of our facilities and consider our management practices to be of the highest standard. All care is taken with your pet(s) but we cannot accept responsibility for illness, injury or death for any reason.

Vaccine Protocol

All dogs staying at Canine Retreat must be up to date with vaccination for Parvovirus, Distemper and Hepatitis,  AND Kennel Cough.

Note that some vets do not routinely vaccinate against kennel cough, but it is a requirement to stay with us.

We will need to see proof of vaccination. Please understand this is for the benefit of all our dogs. 

Health and Hygiene Procedures

We take cleanliness and hygeine very seriously.

All the dogs’ rooms and the communal areas are cleaned and disinfected daily.  We use effective but environmentally friendly products that are biodegradable and non-toxic to humans and animals.

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Daycare

We now offer daycare for your dogs!